Privacy Policy — jed4d

For the purposes of this Privacy Policy, the following terms shall carry the meanings described below:

2.1 Registration Data. When you create a jed4d account, we collect the information you provide during the registration process, including your full legal name, date of birth, residential address, email address, and chosen username. This data is required to establish and maintain your account.

2.2 Identity Verification Data. To comply with our KYC obligations, we may collect copies of government-issued identification documents (such as your Indonesian National Identity Card / KTP or passport), proof of address, and proof of payment method ownership. These documents are processed securely and retained only for as long as required by our verification and record-keeping obligations.

2.3 Financial Data. We collect details of deposits and withdrawals made through your account, including transaction amounts, timestamps, and the payment methods used (such as BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, and ShopeePay). We do not store full bank account numbers or complete card numbers on our servers; payment processing is handled by certified third-party payment processors.

2.4 Gaming and Betting Activity. We collect records of your gaming and betting activity on the Platform, including games played, bets placed (including any mix parlay accumulator selections), stakes, winnings, and session durations. This data is used for account management, dispute resolution, responsible gaming monitoring, and fraud prevention.

2.5 Technical and Device Data. When you access the Platform, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and pages visited. This data helps us maintain platform performance, detect fraud, and improve user experience.

2.6 Communications Data. If you contact our support team via live chat or email, we retain records of those communications, including the content of messages, timestamps, and any attachments or documents submitted. This data is used to handle your enquiry and to improve our support quality.

2.7 Responsible Gaming Data. Where you use responsible gaming tools — such as deposit limits, session time reminders, cooling-off periods, or self-exclusion requests — we record those preferences and their activation dates. This data is essential to the proper operation of responsible gaming safeguards and is treated with the highest level of confidentiality.

jed4d collects your personal data through the following methods:

• Directly from you — when you register an account, complete KYC, make a deposit or withdrawal request, use responsible gaming tools, or contact our support team.
• Automatically — through cookies, web beacons, server logs, and similar tracking technologies when you browse or use the Platform. See Section 7 (Cookies & Tracking) for full details.
• From third-party service providers — including identity verification agencies, payment processors (such as the Indonesian bank and e-wallet networks listed in Section 2.3), fraud detection services, and analytics providers, who may share data with us in connection with services they provide on our behalf.
• From publicly available sources — such as public registers, sanctions lists, and anti-fraud databases, where we are required to screen users for compliance and security purposes.

jed4d uses the personal data it collects for the following purposes:

jed4d processes your personal data on one or more of the following legal grounds:

• Contractual necessity: Processing required to perform the contract between you and jed4d — including account creation, transaction processing, and the delivery of gaming services.
• Legitimate interests: Processing necessary for jed4d's legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your rights.
• Legal obligation: Processing required to comply with applicable laws and regulations, including identity verification, anti-money-laundering checks, and record-keeping requirements.
• Consent: Processing carried out on the basis of your explicit, freely given consent — such as sending you marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6.1 Service Providers. jed4d shares personal data with carefully selected third-party service providers who process data on our behalf and under our instruction. These include payment processing networks (including Indonesian bank gateways and e-wallet operators), KYC and identity verification vendors, cloud hosting and infrastructure providers, fraud detection services, and customer support platform providers.

6.2 Game Studios. Certain gaming activity data may be shared with third-party game studios (such as Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, and Spribe) to the extent necessary to deliver their games on the Platform and to resolve any game-related disputes.

6.3 Legal and Regulatory Disclosure. jed4d may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by applicable law, court order, or legitimate regulatory request. We will notify you of any such disclosure where we are legally permitted to do so.

6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of jed4d's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer and the privacy practices of the successor entity.

6.5 No Sale of Data. jed4d does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. Any disclosure of data is limited strictly to the purposes described in this section.

7.1 What Are Cookies. Cookies are small text files placed on your device when you visit the Platform. They allow us to recognize your device across sessions, maintain your login state, remember your preferences, and analyze how you interact with the Platform.

7.2 Types of Cookies We Use.

7.3 Managing Cookies. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Instructions for managing cookies are available in the help section of most major browsers.

8.1 Retention Periods. jed4d retains personal data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account and registration data: Retained for the duration of your account and for a minimum of 5 years following account closure, in line with standard anti-money-laundering record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• KYC documents: Retained for a minimum of 5 years following the completion of the verification process or the closure of the account, whichever is later.
• Support communications: Retained for up to 3 years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing preferences: Retained until you withdraw your consent or close your account, whichever is earlier.
• Technical and device logs: Typically retained for up to 12 months, unless longer retention is required for security investigations.

8.2 Deletion. Upon expiry of the applicable retention period, jed4d will securely delete or permanently anonymize your personal data so that it can no longer be used to identify you.

9.1 Technical Measures. jed4d implements a range of technical security measures to protect your personal data, including:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• AES-256 encryption for sensitive data stored at rest, including KYC documents and financial records;
• Multi-factor authentication options for account access;
• Firewalls, intrusion detection systems, and regular security vulnerability assessments;
• Strict access controls ensuring that only authorized personnel can access personal data, and only to the extent necessary for their role.

9.2 Organizational Measures. In addition to technical safeguards, jed4d maintains internal data protection policies, conducts regular staff training on data security, and performs periodic reviews of its data handling practices.

9.3 Your Responsibility. While jed4d takes all reasonable steps to protect your data, you also have a role to play. You are responsible for keeping your account password confidential and for logging out of the Platform when using shared devices. jed4d support staff will never ask for your password — if you receive any communication requesting your login credentials, treat it as fraudulent and report it immediately.

As a player on the jed4d Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details in Section 14.

jed4d will respond to all valid data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reasons for it.

11.1 Age Requirement. The jed4d Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. By registering and using the Platform, you confirm that you are at least 21 years old.

11.2 Age Verification. jed4d employs active age verification measures as part of its KYC process to detect and prevent account registration by minors. Where we discover or reasonably suspect that a player is under 21, we will immediately suspend the account, conduct a review, and close the account if the suspicion is confirmed. Any deposits made by an underage player will be returned, minus any amounts already wagered.

11.3 Child Safety. If you believe a minor has registered on or is attempting to access jed4d, please contact our support team immediately. We treat reports of underage access with the utmost urgency.

12.1 Cross-Border Processing. jed4d operates a globally distributed infrastructure. As a result, your personal data may be transferred to and processed in countries outside of Indonesia. These countries may not have data protection laws equivalent to those applicable in Indonesia.

12.2 Safeguards. Where your personal data is transferred internationally, jed4d ensures that appropriate safeguards are in place to protect it, including data processing agreements incorporating standard contractual clauses and requiring processors to maintain data protection standards consistent with this Privacy Policy.

12.3 Third-Party Processors. All third-party processors — including payment gateways serving BCA, BRI, BNI, Mandiri, and other Indonesian payment channels — that may process data outside Indonesia are required to handle that data in accordance with the terms of their agreement with jed4d and consistent with the protections described in this policy.

13.1 Right to Update. jed4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. The revised policy will be published on this page with an updated "Last updated" date.

13.2 Notification of Material Changes. Where changes to this Privacy Policy are material — meaning they significantly affect how we use your personal data or your rights — jed4d will endeavor to notify you by email or via an in-platform notification prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

13.3 Continued Use. Your continued use of the jed4d Platform following the publication of a revised Privacy Policy constitutes your acknowledgment of, and agreement to, the updated terms. If you do not agree with the revised policy, you must cease using the Platform and contact our support team to close your account.

14.1 Data Enquiries. If you have any questions, concerns, or requests relating to this Privacy Policy or the way jed4d handles your personal data, please contact our support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the live chat widget on jed4d.club. Indonesian-speaking agents are always available.
• Email: support@jed4d.club — please use the subject line "Privacy Enquiry" for faster routing. We aim to respond within 24 hours, typically sooner during WIB (UTC+7) business hours.

14.2 Complaints. If you are not satisfied with jed4d's response to a data rights request or privacy concern, you have the right to escalate your complaint. We encourage you to contact us directly in the first instance so that we have the opportunity to resolve the matter promptly and fairly.

14.3 Response Commitment. jed4d is committed to acknowledging all privacy-related enquiries within 72 hours and to providing a substantive response within 30 days. Our support team operates across WIB (UTC+7), WITA (UTC+8), and WIT (UTC+9) time zones to ensure players from all regions of Indonesia receive timely assistance.